"We kind of have to do our job alongside the digitalization" - on working with continuously changing tools

dc.contributor.authorOskarsen, Johanne Svanes
dc.contributor.authorBratteteig, Tone
dc.date.accessioned2024-06-06T08:23:20Z
dc.date.available2024-06-06T08:23:20Z
dc.date.issued2024
dc.description.abstractMost public organizations are engaged in digtialization to achieve efficiency and innovation. Today, most software is developed, implemented and continuously improved following an agile software development methodology. In this exploratory paper we highlight an understudied aspect of digitalization, emphasizing the need for a deeper understanding of how it affects the day-to-day work in the organization. By examining the experiences of advisors in a public welfare agency, the paper sheds light on the challenges and complexities arising from digitalization on work in practice. The findings reveal a discrepancy between the idealized view of digitalization and the practical realities faced by workers, leading to fragmented work conditions and continuously changing tools. This paper seeks to contribute to a nuanced understanding of the impact of digitalization on work practices.en
dc.identifier.doi10.48340/ecscw2024_ep06
dc.identifier.eissn2510-2591
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/5120
dc.language.isoen
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of 22nd European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 8, no. 1
dc.subjectdigitalization
dc.subjectagile software development
dc.subjectorganizational development
dc.subjectwork practice
dc.title"We kind of have to do our job alongside the digitalization" - on working with continuously changing toolsen
dc.typeText/Conference Paper
gi.conference.date17 June - 21 June, 2024
gi.conference.locationRimini, Italy
gi.conference.reviewfull
gi.conference.sessiontitleExploratory papers

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