Evaluating Mobile Remote Presence (MRP) Robots

dc.contributor.authorLewis, Tristan
dc.contributor.authorDrury, Jill
dc.contributor.authorBeltz, Brandon
dc.date.accessioned2023-03-17T22:48:41Z
dc.date.available2023-03-17T22:48:41Z
dc.date.issued2014
dc.description.abstractVideo teleconferencing systems (VTCs) have enhanced remote meetings because their ability to convey nonverbal or social cues can make them simulate in-person interaction more closely than telephone conversations. Yet many people feel that something is still lacking, most likely because VTCs require all interaction to take place in a pre-defined set of rooms and/or from a single viewpoint. In contrast, mobile remote presence (MRP) robots, sometimes called telepresence robots, enable participants to move their focus from their colleagues' faces to a screen at the front of the room, to artifacts on a table, to posters or sticky notes on the room's walls, etc. Consumers now have a choice of several commercially available MRP systems, but there are few evaluation methods tailored for this type of system. In this paper we present a proposed set of heuristics for evaluating the user experience of a MRP robot. Further, we describe the process we used to develop these heuristics.en
dc.identifier.doi10.1145/2660398.2663777
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4488
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 2014 ACM International Conference on Supporting Group Work
dc.subjectmrp
dc.subjectrobot.
dc.subjectheuristics
dc.subjecthuman robot interaction
dc.subjectrobotics
dc.subjecttelepresence
dc.subjectusability
dc.titleEvaluating Mobile Remote Presence (MRP) Robotsen
dc.typeText/Conference Paper
gi.citation.startPage302–305
gi.conference.locationSanibel Island, Florida, USA

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