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Insightful Illusions: Requirements Gathering for Large-Scale Groupware Systems

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Date

2005

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Source

Proceedings of the 2005 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

Large-scale, organization-wide groupware systems are high risk development efforts. Requirements gathering and early evaluation are constrained by the need to attain a critical mass of users and content. One approach to mitigate this risk is to employ Wizard of Oz style system simulations during the requirements gathering phase. While this method has historically been used to test quasi-functional system prototypes, we have found it to be a useful method for assessing organizational feasibility.

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White, Kevin F.; Lutters, Wayne G. (2005): Insightful Illusions: Requirements Gathering for Large-Scale Groupware Systems. Proceedings of the 2005 ACM International Conference on Supporting Group Work. DOI: 10.1145/1099203.1099272. New York, NY, USA: Association for Computing Machinery. pp. 448–449. Sanibel Island, Florida, USA

Keywords

requirements gathering , Wizard of Oz , methodology

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DOI

10.1145/1099203.1099272

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GROUP 2005