Task Conflict and Language Differences: Opportunities for Videoconferencing

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dc.contributor.authorWilliams, Gayna
dc.date.accessioned2017-04-15T11:52:26Z
dc.date.available2017-04-15T11:52:26Z
dc.date.issued1997
dc.description.abstractConsiderable research has found that adding audio to desktop conferencing improves problem-solving, but that there is no additional benefit from adding video This paper describes an experiment that supports these earlier findings, while suggesting that video may provide significant benefit when used in tasks involving speakers with different priorities and different linguistic capabilities The level of conflict in the experimental setting is consistent with that found in work settings, but is higher than that in most experimental situations Tasks involving a mix of native and non-native English speakers are not universal but may be increasingly common Thus, these findings provide encouragement to those working to improve videoconferencing technology
dc.identifier.isbn978-94-015-7372-6
dc.language.isoen
dc.publisherKluwer Academic Publishers, Dordrecht, The Netherlands
dc.relation.ispartofECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work
dc.relation.ispartofseriesECSCW
dc.titleTask Conflict and Language Differences: Opportunities for Videoconferencing
dc.typeText
gi.citation.endPage108
gi.citation.startPage97
gi.conference.date7-11 September 1997
gi.conference.locationLancaster, United Kingdom
gi.conference.sessiontitleFull Papers

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ECSCW 1997: Proceedings of the Fifth European Conference on Computer Supported Cooperative Work