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Supporting Virtual Team Collaboration: The TeamSCOPE System

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Date

1999

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Source

Proceedings of the 1999 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

In this paper, we describe a collaborative system specifically designed to address problems faced by distributed (or virtual) teams. TeamSCOPE (Team Software for a Collaborative Project Environment) is a web-based work environment that has emerged from a research project studying the communication needs of internationally distributed engineering design teams. The paper begins by outlining some of the needs of virtual teams. An integrative framework that focuses on facilitation of group members' awareness of group activities, communications and resources is proposed. These needs and awareness requirements are then translated into a set of collaborative system design goals which have guided the implementation of TeamSCOPE. The features of TeamSCOPE are briefly reviewed, and some preliminary observations from early users are provided. We conclude by noting some of the new features planned for TeamSCOPE based on our early trials.

Description

Steinfield, Charles; Jang, Chyng-Yang; Pfaff, Ben (1999): Supporting Virtual Team Collaboration: The TeamSCOPE System. Proceedings of the 1999 ACM International Conference on Supporting Group Work. DOI: 10.1145/320297.320306. New York, NY, USA: Association for Computing Machinery. pp. 81–90. Phoenix, Arizona, USA

Keywords

collaborative systems , CSCW , groupware , virtual team , distributed group

Citation

DOI

10.1145/320297.320306

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GROUP 1999