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What Are Workplace Studies For?

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1995

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ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work
Full Papers

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Kluwer Academic Publishers, Dordrecht, The Netherlands

Abstract

We have considered the role of workplace studies from the CSCW literature which are intended to inform system design and implementation. We present a critique of these studies, categorised.according to which phase of the design process they most inform, and discuss the tensions between providing explanatory accounts and usable design recommendations, the pressures on fieldworkers to provide both, the purposes different approaches serve, and the transition from fieldwork to system design.

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Plowman, Lydia; Rogers, Yvonne; Ramage, Magnus (1995): What Are Workplace Studies For?. ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work. Kluwer Academic Publishers, Dordrecht, The Netherlands. ISBN: 978-94-011-0349-7. pp. 297-312. Full Papers. Stockholm, Sweden. 10–14 September 1995

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ECSCW 1995: Proceedings of the Fourth European Conference on Computer Supported Cooperative Work