Workplace Connectors as Facilitators for Work

dc.contributor.authorSu, Norman Makoto
dc.contributor.authorMark, Gloria
dc.contributor.authorSutton, Stewart A.
dc.date.accessioned2017-04-15T12:05:15Z
dc.date.available2017-04-15T12:05:15Z
dc.date.issued2007
dc.description.abstractThe creation of a knowledge-sharing corporation—one that discourages knowledge hoarding but encourages sharing across internal and external divisions—is a goal which many organizations strive to achieve through explicit policies and procedures. Formal communities is a key design strategy that organizational architects often use to promote knowledge sharing and interaction. An 11-month ethnographic investigation with 10 informants was conducted in an organization in the nascent stages of implementing formal communities of practice. Each informant was shadowed for three and a half days. Contrary to the common characterization of communities of practice in the workplace as the dominant social arrangement through which work is accomplished, our data revealed that there exists a range of identifiable and distinct connectors, commonalities or affinities, that facilitate the formation of diverse groups in an organization. The seven major types of connectors we found were: work home, company, common work role, formal community, professional, private and social. Each connector provides a purposeful way for workers to not only accomplish their work tasks more effectively, but to legitimately cultivate social constructs such as communities.
dc.identifier.doi16.1007/978-1-84628-905-7
dc.identifier.isbn978-1-4471-6239-1
dc.language.isoen
dc.publisherSpringer London, Dordrecht Amsterdam
dc.relation.ispartofCommunities and Technologies 2007: Proceedings of the Third Communities and Technologies Conference
dc.relation.ispartofseriesCommunities and Technologies
dc.titleWorkplace Connectors as Facilitators for Work
dc.typeText
gi.citation.endPage150
gi.citation.startPage131
gi.conference.locationMichigan State University, USA
gi.conference.sessiontitleFull Papers

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