Back-Stage User Participation in Large-Scale IS Projects
| dc.contributor.author | Mehmood, Hamid | |
| dc.contributor.author | Farshchian, Babak A. | |
| dc.date.accessioned | 2021-09-19T19:14:07Z | |
| dc.date.available | 2021-09-19T19:14:07Z | |
| dc.date.issued | 2021 | |
| dc.description.abstract | In recent years, both the public and private sector organizations have started shifting to large-scale information systems (IS). Still, the results of these large-scale implementations are not very promising. Ensuring user participation is considered as a (partial) solution to overcome the issues associated with large-scale IS development. Given the complexities associated with the scale, the activities happening in large-scale projects are categorized as front-stage and back-stage, and it is essential to engage users in both of these activities. The literature around the component of user participation in back-stage of large-scale projects is not very mature. We contribute to this by studying a large-scale medical record system implementation in central Norway. Our findings highlight that the back-stage activities are very prevalent in large-scale projects whereas these activities lack adequate user participation. | en |
| dc.identifier.doi | 10.18420/ihc2021_004 | |
| dc.identifier.pissn | 2510-2591 | |
| dc.identifier.uri | https://dl.eusset.eu/handle/20.500.12015/4189 | |
| dc.language.iso | en | |
| dc.publisher | European Society for Socially Embedded Technologies (EUSSET) | |
| dc.relation.ispartof | Infrahealth 2021 - Proceedings of the 8th International Conference on Infrastructures in Healthcare | |
| dc.relation.ispartofseries | Reports of the European Society for Socially Embedded Technologies: vol. 5, no. 4 | |
| dc.title | Back-Stage User Participation in Large-Scale IS Projects | en |
| dc.type | Text/Conference Paper | |
| gi.conference.date | 23-24 September 2021 | |
| gi.conference.location | Kristiansand, Norway |
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