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Taking Juxtaposition into Account: Supporting People's Work with Maps

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Date

2005

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Source

Proceedings of the 2005 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

This poster presents research about how maps are used at an emergency service centre. It focus on emergency service operators' work practices, how they use maps in order to find the address and communicate to others the location of incidents, such as traffic accidents and fires. We analyse how the operators juxtapose the physical paper map with the computerised counterpart. When designing new technology there is a need to take juxtaposition into account.

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Pettersson, Mårten; Olofsson, Sarah (2005): Taking Juxtaposition into Account: Supporting People's Work with Maps. Proceedings of the 2005 ACM International Conference on Supporting Group Work. DOI: 10.1145/1099203.1099268. New York, NY, USA: Association for Computing Machinery. pp. 440–441. Sanibel Island, Florida, USA

Keywords

work practice , location , alternative interfaces , ubiquitous computing , workplace studies , map usage

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DOI

10.1145/1099203.1099268

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GROUP 2005