It's All in the Words: Supporting Work Activites with Lightweight Tools

Simple item page
dc.contributor.authorChurchill, Elizabeth F.
dc.contributor.authorBly, Sara
dc.date.accessioned2023-06-08T11:41:48Z
dc.date.available2023-06-08T11:41:48Z
dc.date.issued1999
dc.description.abstractThe development of tools to support synchronous communications between non-collocated colleagues has received considerable attention in recent years. Much of the work has focused on increasing a sense of co-presence between interlocutors by supporting aspects of face-to-face conversations that go beyond mere words (e.g. gaze, postural shifts). In this regard, a design goal for many environments is the provision of as much media-richness as possible to support non-collocated communication. In this paper we present results from our most recent interviews studying the use of a text-based virtual environment to support work collaborations. We describe how such an environment, though lacking almost all the visual and auditory cues known to be important in face-to-face conversation, has played an important role in day-to-day communication. We offer a set of characteristics we feel are important to the success of this text-only tool and discuss issues emerging from its long-term use.en
dc.identifier.doi10.1145/320297.320302
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/4762
dc.language.isoen
dc.publisherAssociation for Computing Machinery
dc.relation.ispartofProceedings of the 1999 ACM International Conference on Supporting Group Work
dc.subjectcomputer mediated communication
dc.subjectinterviews
dc.subjectpresence
dc.subjectvirtual environmnets
dc.subjectdistrubted callaboration
dc.subjecttext-based communication
dc.titleIt's All in the Words: Supporting Work Activites with Lightweight Toolsen
gi.citation.publisherPlaceNew York, NY, USA
gi.citation.startPage40–49
gi.conference.locationPhoenix, Arizona, USA

Files

Collections

GROUP 1999