When Are Group Scheduling Tools Useful?

dc.contributor.authorMosier, Jane N.
dc.contributor.authorTammaro, Susan G.
dc.date.accessioned2020-06-06T06:24:23Z
dc.date.available2020-06-06T06:24:23Z
dc.date.issued35490
dc.description.abstractA geographically dispersed department at the MITRE Corporation participated in a field test of groupware tools. This paper documents the results of their use of a group scheduling tool, Meeting Maker Version 1.5. Research in the late 1980s showed that early group scheduling tools were not useful, in part because they only benefited some users and hence critical mass could not be attained. This study was undertaken to determine whether and how far the tools have evolved. Participants said that Meeting Maker made it easy to schedule meetings and maintain their calendars, and 90% wished to continue using it after the study was complete. Problems were noted when not everyone used or had access to the tool, and three generic solutions are discussed: capabilities that allow users to communicate with non-users, capabilities that allow users to stay connected, and lightweight methods of participation.de
dc.identifier.doi10.1023/A:1008684204655
dc.identifier.pissn1573-7551
dc.identifier.urihttp://dx.doi.org/10.1023/A:1008684204655
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3518
dc.publisherSpringer
dc.relation.ispartofComputer Supported Cooperative Work (CSCW): Vol. 6, No. 1
dc.relation.ispartofseriesComputer Supported Cooperative Work (CSCW)
dc.subjectCritical mass
dc.subjectdiffusion of innovation
dc.subjectgroup calendaring
dc.subjectgroup scheduling
dc.titleWhen Are Group Scheduling Tools Useful?de
dc.typeText/Journal Article
gi.citation.endPage70
gi.citation.startPage53

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