Email as Spectroscopy: Automated Discovery of Community Structure within Organizations
dc.contributor.author | Tyler, J.R. | |
dc.contributor.author | Wilkinson, D.M. | |
dc.contributor.author | Huberman, B.A. | |
dc.date.accessioned | 2017-04-15T12:07:48Z | |
dc.date.available | 2017-04-15T12:07:48Z | |
dc.date.issued | 2003 | |
dc.description.abstract | We describe a method for the automatic identification of communities of practice from email logs within an organization. We use a betweenness centrality algorithm that can rapidly find communities within a graph representing information flows. We apply this algorithm to an email corpus of nearly one million messages collected over a two-month span, and show that the method is effective at identifying true communities, both formal and informal, within these scale-free graphs. This approach also enables the identification of leadership roles within the communities. These studies are complemented by a qualitative evaluation of the results in the field. | |
dc.identifier.doi | 10.1007/978-94-017-0115-0_5 | |
dc.identifier.isbn | 978-94-017-0115-0 | |
dc.language.iso | en | |
dc.publisher | Springer London, Dordrecht Amsterdam | |
dc.relation.ispartof | Communities and Technologies: Proceedings of the First International Conference on Communities and Technologies 2003 | |
dc.relation.ispartofseries | Communities and Technologies | |
dc.title | Email as Spectroscopy: Automated Discovery of Community Structure within Organizations | |
dc.type | Text | |
gi.citation.endPage | 96 | |
gi.citation.startPage | 81 | |
gi.conference.sessiontitle | Full Papers |