Envisioning a Shared Checklist Display to Support Teamwork During Emergency Medical Care

dc.contributor.authorKulp, Leah
dc.contributor.authorSarcevic, Aleksandra
dc.date.accessioned2020-06-05T23:52:34Z
dc.date.available2020-06-05T23:52:34Z
dc.date.issued2020
dc.description.abstractInformation technology and systems in healthcare are becoming increasingly complex and dynamic, requiring design approaches that consider not only providers’ information needs and work practices, but also their perceptions and expectations about technology. In this paper, we describe an exploratory study conducted to assess the feasibility and impact of a shared checklist display for supporting teamwork during trauma resuscitations. Using the concept of technological frames, we explore how members of multidisciplinary emergency medical teams perceive current technology and what they expect from a future shared checklist display. Our results showed discrepancies in team members’ perceptions of technology and its roles. Some care providers envisioned a shared checklist display as a tool for achieving a global view of the process, improving communication and maintaining situation awareness. Others perceived it as a point of distraction, where team members may be checking each other’s work to ensure accuracy of documentation. These requirements and limitations extend beyond the capacity of a simple checklist, while also shifting the privacy of work from individuals to the entire team. We conclude by discussing design implications for a future shared display and how shifting to a multi-display environment within a safety-critical context may transform work practices.en
dc.identifier.doi10.18420/ecscw2020_ep02
dc.identifier.pissn2510-2591
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/3407
dc.language.isoen
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of 18th European Conference on Computer-Supported Cooperative Work
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 4, no. 1
dc.titleEnvisioning a Shared Checklist Display to Support Teamwork During Emergency Medical Careen
dc.typeText/Conference Paper
gi.conference.date13 - 17 June 2020
gi.conference.locationSiegen, Germany
gi.conference.sessiontitleExploratory Papers
mci.conference.reviewfull

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