The duality of articulation work in large heterogenous settings - a study in health care
| dc.contributor.author | Færgemann, Louise | |
| dc.contributor.author | Schilder-Knudsen, Teresa | |
| dc.contributor.author | Carstensen, Peter | |
| dc.date.accessioned | 2017-04-15T11:47:28Z | |
| dc.date.available | 2017-04-15T11:47:28Z | |
| dc.date.issued | 2005 | |
| dc.description.abstract | Based on an empirical study of articulation work in a health care setting this paper discusses core characteristics of articulation work in large settings. We argue that articulation work in large-scale settings is characterized by a dual nature, especially by a duality between articulation handled internally in a local work arrangement and articulation activities undertaken across boundaries of local work arrangements appears. We suggest that our understanding of articulation activities is related to a distinction between local and global work arrangements. We illustrate how cooperating actors involved in any given trajectory (e.g., a patient trajectory) have to articulate their activities in accordance with both a local and a global dimension. The distinction between local and global is important when aiming at understanding articulation work in large-scale heterogenous settings. The differences and their consequences are discussed. The paper conclude in some reflections on the challenges implied by the local/global variations, both for the analysis of large heterogeneous work settings and for design of IT support. | |
| dc.identifier.doi | 10.1007/1-4020-4023-7_9 | |
| dc.identifier.isbn | 978-1-4020-4023-8 | |
| dc.language.iso | en | |
| dc.publisher | Springer, London | |
| dc.relation.ispartof | ECSCW 2005: Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work | |
| dc.relation.ispartofseries | ECSCW | |
| dc.title | The duality of articulation work in large heterogenous settings - a study in health care | |
| dc.type | Text | |
| gi.citation.endPage | 183 | |
| gi.citation.startPage | 163 | |
| gi.conference.date | 18–22 September 2005 | |
| gi.conference.location | Paris, France | |
| gi.conference.sessiontitle | Full Papers |