Reconsidering online reputation systems

dc.contributor.authorWilson, Anna
dc.contributor.authorDe Paoli, Stefano
dc.description.abstractSocial and socioeconomic interactions and transactions often require trust. In digital spaces, the main approach to facilitating trust has effectively been to try to reduce or even remove the need for it through the implementation of reputation systems. These generate metrics based on digital data such as ratings and reviews submitted by users, interaction histories, and so on, that are intended to label individuals as more or less reliable or trustworthy in a particular interaction context. We suggest that conventional approaches to the design of such systems are rooted in a capitalist, competitive paradigm, relying on methodological individualism, and that the reputation technologies themselves thus embody and enact this paradigm in whatever space they operate in. We question whether the politics, ethics and philosophy that contribute to this paradigm align with those of some of the contexts in which reputation systems are now being used, and suggest that alternative approaches to the establishment of trust and reputation in digital spaces need to be considered for alternative contexts.en
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of 16th European Conference on Computer-Supported Cooperative Work - Exploratory Papers
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies: vol. 2, no. 1
dc.subjectonline reputation
dc.titleReconsidering online reputation systemsen
dc.typeText/Conference Paper
gi.conference.date4 - 8 June 2018
gi.conference.locationNancy, France


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