Co-designing a Socio-Technical Solution to Mitigate Workplace Communication Overload: An Interdisciplinary Practice-Based Study

dc.contributor.authorRomero Goldar, Maria Sol
dc.date.accessioned2024-06-04T07:57:49Z
dc.date.available2024-06-04T07:57:49Z
dc.date.issued2024
dc.description.abstractThe proliferation of Information and Communication Technologies (ICTs) in professional environments has led to an increase in communication activities, resulting in communication overload. This thesis seeks to address this challenge by proposing a socio-technical solution. Using a co-design methodology that integrates workshops, ethnography and interviews, the study explores workers' communication practices and organizational dynamics. These findings will be used to inform the system design and identify actionable strategies in the organization. The overall aim of this research is to deepen our understanding of effective solutions for improving communication practices and working conditions. It also aims to provide insights into interdisciplinary collaboration and methods for cross disciplinary data sharing.en
dc.identifier.doi10.48340/ecscw2024_dc04
dc.identifier.eissn2510-2591
dc.identifier.urihttps://dl.eusset.eu/handle/20.500.12015/5089
dc.language.isoen
dc.publisherEuropean Society for Socially Embedded Technologies (EUSSET)
dc.relation.ispartofProceedings of the 22nd European Conference on Computer-Supported Cooperative Work: The International Venue on Practice-centered Computing on the Design of Cooperation Technologies – Doctoral Colloquium Contributions
dc.relation.ispartofseriesReports of the European Society for Socially Embedded Technologies
dc.titleCo-designing a Socio-Technical Solution to Mitigate Workplace Communication Overload: An Interdisciplinary Practice-Based Studyen
dc.typeText/Conference Paper
gi.conference.date17 June - 21 June, 2024
gi.conference.locationRimini, Italy
gi.conference.reviewfull
gi.conference.sessiontitleDoctoral Colloquium

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