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Organizational Adoption and Diffusion of Electronic Meeting Systems: A Case Study

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Date

2001

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Source

Proceedings of the 2001 ACM International Conference on Supporting Group Work

Publisher

Association for Computing Machinery

Abstract

The obvious benefits for team collaboration achieved through the use of Electronic Meeting Systems (EMS), do not appear to be so obvious on an organizational scale. After years of trying, there are relatively few published reports of rapid and broad adoption and diffusion of this technology. The broader class of Group Support System (GSS) technologies, that include highly successful products such as Lotus Notes and NetMeeting, has fared substantially better. This case study is of one large company that has been relatively successful in diffusing Lotus Notes and NetMeeting, while only slowly winning an uphill battle implementing GroupSystems, a popular EMS.

Description

Munkvold, Björn Erik; Anson, Robert (2001): Organizational Adoption and Diffusion of Electronic Meeting Systems: A Case Study. Proceedings of the 2001 ACM International Conference on Supporting Group Work. DOI: 10.1145/500286.500327. New York, NY, USA: Association for Computing Machinery. pp. 279–287. Boulder, Colorado, USA

Keywords

group support systems , electronic meeting systems , adoption and diffusion , case studies , success factors

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DOI

10.1145/500286.500327

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GROUP 2001